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VIRTUAL COURSE

Emergency Response Planning Workshop

Introduction

In Aviation, organisations are required to be prepared for the unexpected and the unthinkable. To be prepared means to know how to deal with an accident or public health emergency and all its consequences, for the sake of everybody involved. Ultimately, this is extremely important for the organisation itself, in order to guarantee business continuity at the least possible cost and effort.

The following subjects will be addressed:

  • What can be seen as an emergency?
  • What can be seen as a crisis?
  • Why create an ERP?
  • Regulatory background of ERP
  • Steps in the planning process
  • Emergency management roles and responsibilities in the organisation
  • Determination of internal and external stakeholders
  • Effective leadership during a crisis situation
  • Scaling down and re-establishing operations following an emergency response
  • Emergency response training and exercise 
  • Situation Room and call centre
  • Crisis communication
  • Real-life cases are presented as a learning experience

Course Content

After completion of this course, you will be able to:

  • Describe your company's responsibilities within the regulatory framework governing emergency management
  • Describe the stages in the planning required for effective emergency management and recovery
  • Implement an Emergency Response Plan
  • Identify the skills required in an emergency response situation
  • Ensure ERP training and exercises are performed in your organisation
  • Understand the relationship between SMS and ERP.

 

Learning Objectives

After completion of this course, you will be able to:

  • Describe your company's responsibilities within the regulatory framework governing emergency management
  • Describe the stages in the planning required for effective emergency management and recovery
  • Implement an Emergency Response Plan
  • Identify the skills required in an emergency response situation
  • Ensure ERP training and exercises are performed in your organisation
  • Understand the relationship between SMS and ERP.

 

Who should take this course

This two-day ERP Workshop is aimed at operators who are actually in the process of designing an ERP, the actual plan. The workshop is directed towards several layers of staff within an airline that are related to emergency responses: Higher management, Emergency response managers, Operations Control Centre, Communication department, IT department, Legal department, Financial department, and so on.

Pre-requisites

Essential:

(Optional) Linked Course: Introduction to Safety Management Systems Training Course.