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TRAINING COURSE

Module 3: Performance based orientation & Dealing with complexity skills

Introduction

This course is part of the Soft Skills Certificate Programme.

The aviation industry is extremely innovative in finding new business models. Traditional ways of overseeing these models may no longer apply, therefore regulators need to find new ways of keeping oversight and focus on performance. This requires a change in culture and the mindsets of inspectors.

This course will focus on an effective performance-based approach to keep oversight and navigate within complex organisations and systems.

 

Course Content

The general course objective is to develop skills expected to be held by Inspectors to deal with upcoming challenges posed by introduction of safety management, risk-based oversight and multinational business models in all aviation domains.

This course will offer theory, examples and practical exercises to provide the participants with the necessary knowledge, skills and attitudes in order to:

  • Understand the principles and foundations of Performance-based orientation
  • Assess objectively different approaches and techniques to manage new business models
  • Use innovating ways of working and meet upcoming challenges
  • Deal insightfully with complex technical concepts that are beyond accumulated knowledge
  • Summarise complex technical information
  • Demonstrate a pragmatic approach in unpredictable situations

Learning Objectives

By the end of this course, you should have:

  • The general course objective is to develop skills expected to be held by Inspectors to deal with upcoming challenges posed by introduction of safety management, risk-based oversight and multinational business models in all aviation domains.

    This course will offer theory, examples and practical exercises to provide the participants with the necessary knowledge, skills and attitudes in order to:

    • Understand the principles and foundations of Performance-based orientation
    • Assess objectively different approaches and techniques to manage new business models
    • Use innovating ways of working and meet upcoming challenges
    • Deal insightfully with complex technical concepts that are beyond accumulated knowledge
    • Summarise complex technical information
    • Demonstrate a pragmatic approach in unpredictable situations

Who should take this course

Primary audience: CAA inspectors
Secondary audience: industry (management) and internal auditors within airlines

Pre-requisites

Essential:

None.